SUPPORT

Help with SEO for AI.

A lookup is unavailable

Fresh lookups depend on the shared allowance and the data provider. Follow the retry time in the error message if one appears. A “No data” result means the provider did not return a difficulty estimate for that keyword.

Claude cannot connect

Check that you copied the full HTTPS connector URL and that custom connectors are available for your Claude account. See the connection guide.

Contact the team

Use Loam’s contact form for product or privacy questions. Include the market, time, and error message. Avoid sending private keywords or confidential conversation contents.

Open support form

Support is provided by Ship It! Software Limited, the team behind Loam.